Training Needs Analysis (TNA)

• Coordinate and conduct annual and ad-hoc Training Needs Analysis (TNA) in collaboration with department heads and stakeholders.

• Consolidate TNA inputs and translate them into a structured annual training plan aligned with business objectives.

• Analyze skills gaps, competency requirements and development priorities across departments.

• Track and review training effectiveness to ensure identified needs are addressed.

Learning & Development Operations

• Plan, coordinate and administer internal and external training programs (technical, functional, leadership, and soft skills).

• Liaise with training providers, consultants and internal trainers to ensure quality and relevance of programs.

• Manage training logistics including scheduling, nominations, attendance tracking, materials and post-training evaluations.

• Maintain accurate training records, reports, and documentation.

HRDC / HRD Corp Management

• Manage end-to-end HRD Corp processes including grant applications, claims submissions and reimbursements.

• Ensure all training activities comply with HRD Corp guidelines, policies and audit requirements.

• Coordinate with finance and payroll teams on levy payments, claims reconciliation and supporting documentation.

• Stay updated on HRD Corp circulars, policy changes and funding schemes and advise management accordingly.

Training Evaluation & Reporting

• Conduct post-training evaluations (reaction, learning and effectiveness) and prepare summary reports.

• Monitor training participation, cost and ROI where applicable.

• Prepare periodic L&D reports for management, including training hours, HRDC utilization and KPI tracking.

Stakeholder Engagement & Support

• Work closely with line managers and employees to promote a learning culture.

• Provide guidance to employees on training opportunities and development pathways.

• Support HR initiatives related to talent development, succession planning and competency frameworks.

Continuous Improvement

• Recommend improvements to L&D processes, systems and policies.

• Support digital learning initiatives such as e-learning platforms or learning management systems (LMS), where applicable.

• Keep abreast of learning trends, best practices and regulatory updates in Malaysia.