Loss Prevention & Coordination Manager
Be part of a dynamic team where you contribute to daily operations, solve challenges, collaborate with stakeholders, and drive continuous improvement in a growing organization.
Role’s Responsibilities
Oversee and manage the overall operations, ensuring objectives are met across the relevant areas.
Develop, implement, and evaluate strategies to enhance operational performance.
Lead teams in executing daily tasks and meeting key performance indicators (KPIs).
Analyze performance data, identify trends, and adjust strategies accordingly.
Coordinate with other departments to ensure efficient workflow and task completion.
Conduct regular audits and assessments to maintain quality and compliance.
Provide guidance, training, and support to team members.
Make decisions to resolve issues and improve operational efficiency.
Report to senior leadership on team performance and operational results.
Loss Prevention Coordination Unit (LPCU) Responsibilities
Stock Management Coordination: Coordinate stock callbacks, defect returns, and address product-related concerns (e.g., religious compliance).
Stock Balance Checks: Coordinate stock balance checks for various projects, including Warehouse Accuracy, Best Seller SKU Balances, Non-Moving SKU Balances, High-Value SKU Balances, and Product Rank A/C Cycle Counts.
Annual Stock Count Coordination: Schedule and coordinate the annual stock count process.
Net Loss Investigation: Investigate and audit cases of net loss failures and reports.
Damage and Missing Reports: Updating stores’ monthly declared damage and missing inventory report for store PICs review and implement preventive actions.
SOP Development: Develop and refine SOPs for the annual stock count, loss prevention procedures (including handling expired, damaged, and missing inventory).
- Department
- Retail Management - HQ
- Role
- Manager
- Locations
- HQ - Office
- Employment type
- Full-time
Your Talent Is What We're Looking For!
As we continue our rapid expansion across the Klang Valley and other states in Malaysia, we're seeking passionate and qualified Malaysian to join our growing team.
In 2024, we recorded an Employee Satisfaction Score of 91% - a meaningful benchmark that reflects our ongoing commitment to creating a workplace where people thrive.